Mei Tea

Ordering
& delivery.

A few things to know about Koume, delivery, and ordering directly from us.

What is Koume?

Koume is our first-harvest Japanese matcha blend, made with Okumidori and Yabukita cultivars from Yame, Japan. It has a bold, nutty body and a creamy nori finish.

How do I prepare Koume?

Sift matcha into a bowl, add a splash of warm water, and whisk until smooth and lightly frothy. Add more water, milk, or your favourite ingredients to make it your own.

How should I store my matcha?

Keep the tin sealed and store it somewhere cool, dry, and away from direct sunlight. Refrigeration can help preserve freshness; let the closed tin come to room temperature before opening to avoid condensation.

What payment methods do you accept?

We accept GCash and BDO bank deposit. Send your order request first. We’ll confirm stock, shipping, the final total, and payment instructions. Only pay after that confirmation, then send your receipt in the same conversation. We verify payment manually before arranging delivery.

How much is shipping, and how long does it take?

Delivery cost and timing depend on your location and courier availability. Include your city and province in your request so we can confirm the shipping fee and estimated delivery time before you pay. Ask us about rush delivery if you need your matcha sooner.

Do you accept wholesale orders?

Please contact us at meiteaquest@gmail.com with your business name, location, and the quantity you have in mind. We’ll get back to you with availability.

Can I change or cancel my order?

Reply in the same email or Instagram conversation as soon as possible. We’ll do our best to help before the order has been processed.

Have another question? Send us a note ↗